The Services are intended solely for persons who are 18 or older. Any access to or use of the Services by anyone under 18 is expressly prohibited. By accessing or using the Services you represent and warrant that you are 18 or older.
King Silk Art is committed to ensuring the 100% satisfaction of our silk art collectors!
You may return any eligible artwork (i.e. artwork that is not Final Sale items and not Clearance Sale items), provided that it is returned to King Silk Art in its original condition and packaging. You will need a Return Merchadise Authorisation (RMA) issued by King Silk Art and a fifteen percent (15%) restocking fee will be applied.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
For detailed information on how to return an original silk artwork item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping and Delivery
We can ship to virtually any address in the world. Note that there are restrictions on some artworks, and some artworks cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Silk artwork item is usually ship within four (4) weeks or less due to packing and prepping of silk artwork.
Silk artwork item is delivered within one to two (1-2) weeks from day of shipping (note: one to two (1-2) weeks delivery is within domestic U.S.) Delivery outside the U.S. will differ due to (custom clearance, climate issues and other uncontrolled shipping delays by carriers).
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.